All purchases made through iTunes, including your subscription purchase, are controlled by Apple. Unfortunately we do not have access to these transactions to assist you with a refund. In the email receipt you received from iTunes, You can use the Report Problem link in order to contact them with an issue regarding your purchase.
These steps are only for those who used iTunes or the App store as a payment method. If you manually entered your card information or use PayPal, please call 1-866-885-6480 or email firstname.lastname@example.org to reach our customer care line for assistance with your refund request. Check out our Refund Policy here.