Account/Billing Questions
Answers to your questions about billing, managing your account, and more.
Potential Customers
- What is BeenVerified?
- How much does BeenVerified cost?
- What types of payment do you accept?
- I don't want a subscription - I only want to run one report!
- "I was doing a survey site and it said to claim my reward but now I'm being charged. Why is that?"
- Do you offer 1 time searches?
Existing members
- How can I get a refund?
- How do I log into my BeenVerified account?
- How to cancel my BeenVerified account?
- How do I cancel my BeenVerified subscription purchased through iTunes?
- Can I change/upgrade plans at any time?
- Can a person see that I searched for them?