- How can I get a refund?
- How do I log into my BeenVerified account?
- How to cancel my BeenVerified account?
- How do I cancel my BeenVerified subscription purchased through iTunes?
- Can I change/upgrade/downgrade plans at any time?
- Can a person see that I searched for them?
- Does my account give me access to BeenVerified on my mobile device?
- I have ideas on how to improve BeenVerified, what should I do?
- Can I get an invoice for the charges?
- How will a BeenVerified charge appear on my credit card bill?
- Am I still charged if the person I search does not have a criminal record?
- How do I view my purchased reports?
- How can I update my billing information?
- Do I have to sign up again for BeenVerified when my subscription is up?
- How to request a refund for iTunes or App Store purchases?
- How do I view an upgraded report?
- What are Chargebacks and Disputes?
- What is the FCRA?
- How do I change my payment method on the web?
- How do I reset my password?
- How do I print a report?
- How do I delete reports?
Existing members
Questions and answers about your BeenVerified account.